Our Process to receive Food Assistance
Clients must live within the Groveport-Madison School District area.
Clients are required to call our phone system 614-836-7652 and leave their name and phone number before NOON on Tuesday. A volunteer will return your call to get family information and to make an appointment.
Distribution occurs every Thursday from 3:00 pm to 6:00 pm by APPOINTMENT ONLY.
Clients doing shopping must provide a government-issued ID AND a copy of a current utility bill each time they visit the pantry.
You will have 15 minutes to select your items which will provide approximately 5 days (15 meals) of food for your family. A volunteer will walk along to assist you. We offer a CHOICE PANTRY SYSTEM, which means you select, per section, the items you need and like on a point system, based on your family size.
If you make an appointment that you are unable to keep, you MUST contact us before 6:00 pm on the day of your appointment. Failure to contact us will result in your having to wait 30 days before rescheduling.
You can visit our pantry every 30 days for assistance.
Justice for All
In accordance with Federal law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity.
To file a program discrimination complaint, a complainant should complete the Form AD-3027, USDA Program Discrimination Complaint Form, which can be obtained online at www.usda.gov/sites/default/files/documents/usda-program-discrimination-complaint-form.pdf, from any USDA office, by calling 866-632-9992, or by writing a letter addressed to USDA.
The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to USDA by:
Mail:
U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue SW
Washington, D.C. 20250-9410; or
Fax:
833-256-1665 or 202-690-7442;
Email:
program.intake@usda.gov.
This institution is an equal opportunity provider.
Conforme a la ley federal y las políticas y regulaciones de derechos civiles del Departamento de Agricultura de los Estados Unidos (USDA), esta institución tiene prohibido discriminar por motivos de raza, color, origen nacional, sexo, credo religioso, discapacidad, edad, creencias políticas, venganza o represalia por actividades realizadas en el pasado relacionadas con los derechos civiles.
Para presentar una queja por discriminación en el programa, el reclamante debe completar un formulario AD-3027, Formulario de queja por discriminación del programa del USDA, que se puede obtener en línea, en
www.usda.gov/sites/default/files/documents/usda-program-discrimination-complaint-form.pdf, en cualquier oficina del USDA, llamando al 866 632-9992, o escribiendo una carta dirigida al USDA. La carta debe contener el nombre, la dirección y el número de teléfono del reclamante, y una descripción escrita de la supuesta acción discriminatoria con suficiente detalle para informar al Subsecretario de Derechos Civiles (ASCR, por sus siglas en inglés) sobre la naturaleza y la fecha de la presunta violación de los derechos civiles. La carta o el formulario AD-3027 completado debe enviarse al USDA por medio de:
Correo Postal:
U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue SW
Washington, D.C. 20250-9410; o ́
Fax:
833-256-1665 o ́ 202-690-7442;
Correo Electrónico:
program.intake@usda.gov.
Esta institución ofrece igualdad de oportunidades.
United States Department of Agriculture
Form AD-475-B SNAP and FDPIR Poster/ Revised Sep
Emergency Food Program
The Emergency Food Program (TEFAP): Written Notice of Beneficiary Rights:
This agency is a distributor of TEFAP food from the United States Department of Agriculture (USDA) and is supported in whole or in part by financial assistance from the Federal Government. As such, we are required to let you inform you:
- We may not discriminate against you on the basis of religion or religious belief, a refusal to hold a religious belief, or a refusal to attend or participate in religious practice;
- We may not require you to attend or participate in any explicitly religious activities that are offered by us, and any participation by you in these activities must be purely voluntary;
- We must separate in time or location any privately funded explicitly religious activities from activities supported with USDA direct assistance;
- If you object to the religious character of our organization, we must make reasonable efforts to identify and refer you to an alternate provider to which you have no objection. We cannot guarantee, however, that in every instance, an alternate provider will be available.
Note: You may report violations of these protections (including denials of services or benefits) by an organization to the State agency (https://www.fns.usda.gov/contacts/contact-map). The State agency will respond to the complaint and report the alleged violations to their respective USDA FNS Regional Office (https://www.fns.usda.gov/fns-regional-offices).